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healthcare design & management bulletin - June 2017

Aid Call leads the way in flexible and efficient nursing support
Aid Call

Aid Call leads the way in flexible and efficient nursing support
The Aid Call Touchsafe Pro / Aid Call Touchsafe Pro call point

Aid Call, a business unit of Legrand Assisted Living & Healthcare, has been leading the way in delivering reliable, safety-critical solutions in wireless nurse call technology for over 40 years.

The company designs, manufactures and installs a wide range of products and bespoke solutions to meet the specific demands of the healthcare sector.

Its Aid Call Touchsafe Pro system includes user-friendly touchscreens and mesh network technology for enhanced security. It also provides the option of emergency or cardiac pull-stop configurations, making Touchsafe Pro its most advanced system yet.

Chris Donnelly, Aid Call National Sales Manager, explains: “We take a user-centric approach to design and manufacture by listening to the people who matter to ensure that our systems meet and exceed the evolving needs of our clients in the NHS and private healthcare sector.

“Going wireless offers many benefits, not least greater flexibility to provide a more personalised approach to care provision, offering patients a greater sense of security and making them more comfortable in their environment.

“The Touchsafe Pro is a modular wireless nurse call system, which means it can be moved around and is infinitely expandable, enabling users to easily address changing clinical priorities and demands.

“Operating a nurse call system over a dynamic self-healing mesh network is also quick and undisruptive to fit as there’s no need for cables. In addition to being safe and reliable, Aid Call systems deliver better value for money because they are available at a fraction of the cost of a hard-wired system.”

The Touch Safe Pro’s touchscreen technology enables on screen data to be personalised and its automatic triage system displays all calls in order of priority with distinct alarm tones for each type of call to improve response times. Meanwhile its integrated call logging system ensures all information is fully tracked and recorded.

Chris Donnelly adds: “It’s important to point out that it’s not just patients that need around-the-clock support, hospital staff do too. Our Touchsafe Pro system always indicates the nature of a call, its exact location and the response time with a concise audit trail to protect you and your staff. This assists better communication between staff and reassures patients that help is always close at hand.”

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